Bart Allen Berry and San Diego Corporate Training have helped individuals and organizations achieve success, higher levels of productivity, satisfaction, leadership and teamwork since 1985.
Team Building & Work Team Development
Your work teams are one of your most important organizational assets. We help your teams to be more effective, productive and satisfied so they can maximize their contribution to the organization. Our team development programs are among the finest in the world and include teamwork skills, teamwork assessment, individual team player development and the creation of higher levels of cooperation, collaboration and commitment.
World Class Leadership World Class Leadership is a fresh research based leadership model that presents what it takes to create a 'World Class' organization in the eyes of customers. Extensive statistical research has revealed the predictors of what creates satisfaction with customers internally and externally, and what ultimately causes customers to return to buy again and recommend your business to others. This powerful and measurable model gets to the heart of where leaders need to be leading in areas of Quality, Value, Efficiency and so much more.
Rather than a theoretical leadership philosophy with abstract application, World Class Leadership applies directly to each managers sphere of influence and unique circumstances. This leadership model creates a whole new outlook about leadership and how to create excellence.
Few consulting and training firms have done the amount of research we have regarding the predictors of satisfaction, what customers want and the science of increasing return and recommend rates. Our 'What Customers Want!' training program teaches the ten values of excellence and then provides an audit process to measure current customer loyalty and apply insights to every area of your department, organization or business to increase customer preference and competitiveness.
This is a great program for front line service personnel, new employees and account managers that work with customers and executives that need to develop an understanding of which of their actions will most influence customer behavior. This is fundamental training about much more than front line customer service behaviors that will transform how you think about customers forever. We also design and administrate satisfaction surveys of all kinds.
Organizational development often entails implementation of specific projects and initiatives that you may not exactly be staffed up for. Our expertise can be applied on a project basis, to help with strategic direction changes, or to give you the research you need to make important decisions. Our management consulting services include things such as organizational climate and customer satisfaction studies, competency assessment, annual strategic planning facilitation, ISO/Lean implementation and merging plants and companies. Contact us for a confidential discussion and proposal that will fit your specific needs.
Our Family Of Books, Tools And Organizational Assessment Instruments Are Integrated Into Many Of Our Programs Or Utilized As Stand Alone Development Initiatives We are currently editing this section of the website- please contact us directly if you have interest in any of these tools
Required self-awareness reading about how to be a great team member in the workplace and how to bring better teamwork to the teams you work with. GET YOUR COPY
Statistically measure the teamwork in your company, department or work group. License this instrument for unlimited use or let us administer the Teamwork Survey for you online. READ MORE
Create greater self-awareness about dysfunctional teamwork behaviors. Designed to target problem team members as an individual self-assessment. Great for workshops or one on one teamwork coaching. License for unlimited printing. GET YOUR COPY
The best practice guide to the complete two day teamwork intervention process including teamwork surveys, improvement planning, exercises and activities to turn any tough team around. GET YOUR COPY
Research based World Class Leadership model including fundamentals of customer satisfaction, organizational audit, world class leadership self assessment and guidelines for implementation to create a world class organization. READ MORE
Are You A World Class Leader? Embrace the statistical factors that create a world class organization and the highest customer return and recommend rates. A great leadership coaching tool to make sure managers are working on the right things. GET YOUR COPY
Sales Person Effectiveness can be measured by attention to the long term relationship with customers. This improvement oriented self assessment instrument puts the focus on developing and keeping long term relationships and representing the organization according to the factors that will keep the customer coming back to buy again and again. Unlimited Use and Printing License. GET YOUR COPY
Every organization nees to measure employee opinions and organizational climate at least once a year. This comprehensive and confidential survey makes it easy to capture the employee voice in a work group, department or the entire company. Unlimted printing and reuse license allows you to administer this survey as often and wherever needed in your organization. GET YOUR COPY
Measure your organization's customer satisfaction strenghts and weaknesses ad calculate your return and recommned rate. Self guided audit process includes aggregating group scores and improvement planning as well as applications for competitor analysis.A very powerful business planning tool. GET YOUR COPY